PROMOTION

ITIL (Version 5):
The Next Chapter of Service Management
Special Webinar by NTC in Partnership with PeopleCert

February 27, 2026 (Friday) | 10AM - 11AM [Bangkok Time] | Zoom Meeting

ITIL (Version 5) has arrived … A major milestone that IT & Management professionals need to know about first

The world of IT Service Management is entering a significant transformation. With the official release of ITIL (Version 5), the Service Management framework referenced by organizations worldwide is being elevated to truly align with Digital, Product, Experience, and AI initiatives.

Critical Questions Many Organizations Are Currently Facing:

• What core elements have changed in ITIL (Version 5)?
• How should current ITIL 4 / ITIL v3 holders adapt?
• How can this new framework be practically implemented within organizations?

To help professionals in the field understand ITIL (Version 5) from the most authoritative source covering concepts, standards, and international direction; we are pleased to present this exclusive webinar.

Distinguished Speakers
This webinar features expert speakers from PeopleCert, the organization responsible for managing and developing the ITIL standard globally. They will provide a comprehensive overview of ITIL (Version 5) directly from the perspective of those "behind the framework." NTC will co-host the session and facilitate the Q&A segment to bridge standard concepts with practical implementation in the Thai organizational context.

What Will You Gain from This Session?

• A comprehensive overview of ITIL (Version 5) from a global standards perspective
• Understanding of actual changes, enhancements from previous ITIL versions, and the rationale behind these modifications
• Insight into how ITIL (Version 5) integrates Digital, Product, Experience, and AI
• Guidance on skills development planning for current ITIL4 / ITIL v3 holders
• Q&A session with experts to exchange perspectives on practical organizational implementation

Who Should Attend?

• IT Managers / IT Leaders / Service Managers
• IT Service & IT Operations professionals
• Current ITIL4 / ITIL v3 certification holders
• Organizations preparing to adopt ITIL (Version 5)

Speakers & Session Format

• Keynote Speaker: Global Expert from PeopleCert (International ITIL Standard Management and Development Authority)
• Co-host & Q&A Facilitator: NTC Specialists in training and practical framework implementation within organizations

Join us on February 27, 2026 (Friday)

Time: 10AM - 11AM [Bangkok Time]
(No Charge)