ITIL® 4 Foundation

ITIL® 4 Foundation Certification

Get started with ITIL® 4 Foundation. Start to build your career with ITIL or reaccredit from ITIL v3 to demonstrate your digital skills and meet your career goals.

ITIL® 4 will enable IT professionals to support their organization on their journey to digital transformation and support world-class digital services.

ITIL 4 can help you to:

  • understand how IT impacts strategy and how professionals can utilize the four dimensions of service management in a wider business context
  • use the guiding principles to navigate change, streamline work and introduce flexible and collaborative working practices
  • break down silos by encouraging a holistic, systems-thinking approach to value co-creation
  • build trusted relationships with stakeholders and develop effective and timely communications
  • work with complex, adaptive systems and flexible processes that can adapt to changing environments
  • learn the common language of IT-enabled service delivery, to boost your digital career progression and set you apart from your peers.

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   ITIL® 4 Foundation


   Thai class By ITIL Experts and ITIL®4 Certified Managing Professional


   9-11 May 22             |         24-26 May 22            |          13-15 Jun 22

   4-6 Jul 22                 |          25-27 Jul 22              |         15-17 Aug 22

   5-7 Sep 22               |          26-28 Sep 22            |         17-19 Oct 22

   1-3 Nov 22              |          6-8 Dec 22                              

 List Price:

  39,000  Baht  Special offers please call 0-2634-7993-4 Ext.11-18


  1) Official Material
  2) Exam Tutorial
  3) Exam Voucher
  4) Lunch & Coffee Breaks
  5) Letter of course attendance


The ITIL® 4 Foundation certification is designed as an introduction to ITIL® 4 and enables candidates to look at IT Service Management through an end-to-end operating model for the creation, delivery and continual improvement of tech-enabled products and services.

The certification can help:

  • Those who require a basic understanding of the ITIL framework
  • Those who want to understand how ITIL can be used to enhance IT service management
  • IT professionals or others working within an organization that has adopted ITIL.

However, the ITIL Foundation certification can benefit anyone who has an interest in IT service management.

ITIL® 4 Foundation candidates will have an understanding of the following:

  • A holistic approach to the facilitation of co-creation of value with customers and other stakeholders in the form of products and services
  • The guiding principles of ITIL® 4
  • The four dimensions of Service Management
  • Key concepts from Lean, Agile, DevOps, and why these are important to deliver business value
  • How ITIL practices described in ITIL® 4 will maintain the value and importance provided by the current ITIL processes, whilst at the same time expand to be integrated to different areas of service management and IT, from demand to value.

Why should I get ITIL® 4 certified?

  • ITIL® 4 has been designed to help organizations meet the increasing demand from the current complex digital environment.
  • The benefits of moving to ITIL® 4 are that it:
        - Demonstrates that a candidate has the knowledge to navigate the modern digital landscape.
        - Shows that a candidates certification/skills are up-to-date.


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