Computer Networking

Administering Cisco Unified Communication Manage (ACUCM)

Duration 3 Days
ACUCM v8.0 is an ILT course which provides first and second level administrators of a Cisco Unified Communications Manager Environment with daily and routine tasks of configuration and management. 
Upon completing this course, the learner will be able to meet these overall objectives:
  • Understand Cisco Unified Communications Manager from a Level 1 and Level 2 support perspective.
  • Understand the system, services, and features.
  • Understand the importance and configuration for redundancy and high availability in the enterprise network.
  • Configure the basic phone and user options.
  • Use the BAT to add phones and users.
  • Understand route patterns, gateways, and trunks.
  • Configure conferencing, MOH, and other media resources.
  • Configure phone features, hunt groups, and services.
  • Module 1: Introduction to IP Telephony
  • Module 2: Defining the Basic Configuration
  • Module 3: User Administration
  • Module 4: Preparation for Phone Registration
  • Module 5: Basic Route Plan Configuration
  • Module 6: Route Filters and Digit Manipulation
  • Module 7: Class of Control
  • Module 8: Understanding Media Resources
  • Module 9: Features and Services
  • Lab Guide
Channel Partner / Reseller, Customer, Employee
The knowledge and skills that a learner must have before attending this course are as follows:
  • Ability to use and navigate in a Windows XP environment.
  • Ability to navigate using a Firefox or Microsoft Web Browser.
  • Experience with traditional and / or IP Telephony is recommended, but not required.
  • Familiarity with Cisco router and switch platforms is recommended, but not required.

  Course Duration

         3 Days

 Price List

          44,000 Baht (Exclusive of VAT 7%)
          Special Offer : Contact us

  Available Schedule

07 - 09 Dec 2021
04 - 06 Jan 2022
30 May - 01 Jun 2022
06 - 08 Dec 2022