Administering Cisco Unified Communication Manage (ACUCM)

Duration 3 Days
 
COURSE CONTENT
 
ACUCM v8.0 is an ILT course which provides first and second level administrators of a Cisco Unified Communications Manager Environment with daily and routine tasks of configuration and management. 
 
COURSE OBJECTIVES
Upon completing this course, the learner will be able to meet these overall objectives:
  • Understand Cisco Unified Communications Manager from a Level 1 and Level 2 support perspective.
  • Understand the system, services, and features.
  • Understand the importance and configuration for redundancy and high availability in the enterprise network.
  • Configure the basic phone and user options.
  • Use the BAT to add phones and users.
  • Understand route patterns, gateways, and trunks.
  • Configure conferencing, MOH, and other media resources.
  • Configure phone features, hunt groups, and services.
 
COURSE OUTLINE
  • Module 1: Introduction to IP Telephony
  • Module 2: Defining the Basic Configuration
  • Module 3: User Administration
  • Module 4: Preparation for Phone Registration
  • Module 5: Basic Route Plan Configuration
  • Module 6: Route Filters and Digit Manipulation
  • Module 7: Class of Control
  • Module 8: Understanding Media Resources
  • Module 9: Features and Services
  • Lab Guide
 
WHO SHOULD ATTEND
 
Channel Partner / Reseller, Customer, Employee
 
 
PRE-REQUISITES
 
The knowledge and skills that a learner must have before attending this course are as follows:
  • Ability to use and navigate in a Windows XP environment.
  • Ability to navigate using a Firefox or Microsoft Web Browser.
  • Experience with traditional and / or IP Telephony is recommended, but not required.
  • Familiarity with Cisco router and switch platforms is recommended, but not required.

  Course Duration

         3 Days

 Price List

          44,000 Baht
          Special Offer : Contact us

  Available Schedule

20 - 22 Feb 2019
17 - 19 Apr 2019
17 - 19 Jul 2019
11 - 13 Dec 2019
11 - 13 Feb 2020
27 - 29 Apr 2020
29 - 31 Jul 2020
28 - 30 Dec 2020