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Certified Data Center Facilities Operations Manager (CDFOM) - Virtual Instructor Led

Duration : 3 Days

Language : Conducted in English by EPI Certified Instructors

Certified Data Center Facilities Operations Manager (CDFOM®)

This is a three-day course which will enable participants to gain in-depth knowledge of managing data centre operations from planning to monitoring and reporting. This course breaks down the complexity of managing a mission-critical high-availability data centre facility into manageable and systematic processes.  Not only are the topics covered based on international standards, the course includes best-practises by seasoned data centre professionals with many years’ experience managing global data centre facilities. The CDFOM® is an intensive course packed with a lot of information which brings tremendous value to the participants, enabling them to improve the operations of their data centre.

Audience 

The primary audience for this course is any IT, facilities or data centre operations professional who works in and around the data centre, who has the responsibility to achieve and improve the high availability and manageability of the data centre operations.

Prerequisites

It is advisable for the participants to have some experience in data centre operations although it is not required. It is highly recommended to attend the CDCP® course before attending the CDFOM® course.

Course Benefits

After completion of the course the participant will be able to:

• Setup a data centre facilities operations team
• Manage and motivate your facilities management team
• Setup SLA’s and manage them including liabilities, KPI’s etc.
• Manage vendors and measure their performance
• Manage physical security taking into account requirements of standards such as ANSI/TIA-942 etc.
• Manage safety & statutory requirements
• Electively and e ciently manage data centre operations
• Manage documents
• Setup equipment life cycle including testing
• Defi ne data centre design limits and set-up and manage a proper capacity management plan
• Commission and decommission equipment
• IT cable management
• Manage the day-to-day data centre operations

Course Syllabus

• The Data Centre Operations Team
• Vendor Management
• Facilities Maintenance
• Managing Safety & Statutory Requirements
• Service Level Agreement (SLA) Management
• Managing Physical Security
• Managing Daily Data Centre Operations/Floor Management
• Capacity Management
• Cable Management
• Data Centre Cleaning and Pest Control
• Data Centre Monitoring and Automation
• Managing Documentations/Archives
• Mock Exam
• EXAM : Certified Data Centre Facilities Operations Manager

Examination 

Certification exams are administered at the end of the last training day by an authorised training partner, either using paper-based or online format, depending on the country in which the course is delivered. The exam is a 90-minute closed book exam, with 60 multiple-choice questions. The candidate requires a minimum of 45 correct answers to pass the exam. Online exam results are known immediately and paper-based exam results will be known within one week.

Certification 
Candidates who successfully pass the exam will receive the official ‘Certified Data Centre Facilities Operations Manager’ certificate. The certification is valid for three years after which the student needs to re-certify.
 

Global Accreditation & Recognition

*Silver Authorized Partner: Network Training Center Co., Ltd. (NTC)