IT Management

Certified IT Director (CITD)

Duration: 2 Days

Language: Conducted in English by EPI Certified Instructors


  • CITD Manual
  • CITD Exam Tutorial
  • CITD Exam (Take exam on the last training day)
  • Attendant Certificate
  • Lunch & Coffee Breaks


Certified Information Technology Director (CITD)

CITD® is the third and highest-level course in the EPI IT Training Framework. It is a 5-day course designed to teach strategic IT leadership competences required in today’s unpredictable, challenging and highly competitive environments.

CITD® is aligned with the latest European e-Competence (e-CF) Framework – addressing proficiency levels 4 and 5 (Lead Professional/Senior Manager/Principal/IS Strategist). In 2016, the e-CF became a European standard and was published officially as the European Norm EN 16234-1. 


Learning outcome
After completion of the course the participant will be able to:

  • Develop and implement an IT strategy
  • Build a resilient IT organisation
  • Design a vendor management and outsourcing program
  • Manage and monitor the project portfolio meeting business objectives
  • Coordinate and develop a Business Continuity Management System
  • Lead and conduct the Business Impact Analysis
  • Create and implement a risk management program supporting the Enterprise Risk Management program
  • Initiate and collaborate in an Information Security Management System
  • Direct the selection of Cloud Computing and Internet of Things (IOT) solutions using business criteria
  • Manage the financial household of an IT organisation
  • Manage the audit and compliance program
  • Create Operational Level Agreements (OLAs) and Service Level Agreements (SLAs)

Who should attend

Directors and senior managers such as ICT Director, CTO, CIO, ICT Manager, ICT Security Manager, Business Information Manager, Enterprise Architect, ICT Operations Manager and ICT Consultant.

It is best suited for participants who have four years and above of actual working experience in IT, preferably working at the supervisor, team leader, manager and senior manager level. This includes individuals working in IT sales and consultancy.


Course Content

  • IT Strategy
  • Digital Transformation
  • IT Organization
  • Vendors Management
  • Service Level Management
  • Project and Portfolio Management
  • Business Continuity Management
  • Business Continuity Management
  • Risk Management
  • Information Security Management
  • Cloud Computing
  • Internet of Things (IoT)
  • Financial Management
  • Audit and Compliance


Certification exams are administered at the end of the last training day by an authorised training partner. The exam is a 90-minute closed book exam, with 60 multiple-choice questions. The candidate requires a minimum of 39 correct answers to pass the exam.


Global accreditation and recognition

The CITD® course material and exam are globally accredited by EXIN. EXIN is a world leading provider of independent certification and accreditation in the IT and data centre sectors. EXIN is ISO-certified (ISO 9001:2008). Operating according to ISO 17024, ISO 27001 and EN 45011, EXIN continuously monitor the quality of exams and accreditations. More than 2 million professionals have been certified by EXIN worldwide.

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