IT Disaster Recovery Planning Development
Duration: 3 Days
Objective:
· Understand IT DRP development processes
· Be able to develop an IT DRP Plan for an organization
· Not include for DRP Test Plan Development
Content: (based on ITIL v3 framework)
Introduction
· What constitutes business discontinuity?
· What are an incident, problem and disaster?
· BCP vs DRP
ITIL process related to BC and DR
· Service Strategy / Service Design
· ITSCM
IT Risks Management
· Risk Management – IT Risk Management
· Important of IT Risks management in IT Service Management
· Understanding IT Risks, Threats, Vulnerabilities and Countermeasures
· IT Risk management process
Business Impact & Prioritization
· Business Impact Analysis [BIA]
· Business Process identification for BIA
· Assessment
· Impact of disaster-technology and business
· Strategy driven plan development
Developing the IT DR Plan
· Structure and Content of the IT DR development
· DR Steering Committee
· Roles & Responsibility
· Tasks to be assigned to each team KPIs, CSFs
· Establish Command Center - WHERE
· Disaster Recovery Site location-process, logistics, internal controls
· Communication-internal & external during a disaster
· IT Disaster Recovery Drill Test – Awareness of organization
Disaster Recovery Workshop
· Practice Assessment: IT Disaster Recovery development
· Case Discussion and hands-on exercise - A special feature of this workshop is that participants split into groups and do the following exercises to acquire hands-on skills in the key areas:
· Identifying key business processes and doing a Business Impact Analysis
· Splitting into groups and playing the role of different groups that would be called into action during a disaster