Management and Leadership Skills for New Managers (MLSM)

Duration: 4 days

Introduction

Develop the interpersonal and management skills required to build, support, and motivate your team.

Being a successful leader requires not only business knowledge, but also interpersonal and management skills. This course will teach you how to handle the challenges you face in your new role as a manager.

Discover the difference between leadership and management and what you can do to become a better leader. Understand your role in team communication and what you can do to ensure fewer misunderstandings. Use the Myers-Briggs Personality Indicator and understand how to effectively communicate, deal with conflict and difficult people, and motivate and create a positive team atmosphere. In this class, you'll learn how to build, motivate, and maintain an effective, high-performing team. Make the most of your employees' skills and abilities by delegating appropriately and avoiding micromanaging. Learn how to link feedback, coaching, performance management, and progressive discipline to ensure top performance and to deal effectively with underperformers. Also, learn how to manage time, set priorities for you and your team, and negotiate those priorities with your boss. Finally, you will develop a stress management plan for you and your team.

What You'll Learn

• Roles and responsibilities of a new manager
• How to effectively lead a team by using different leadership styles
• Avoid micromanaging - the number one mistake of new managers
• Use the Myers-Briggs Personality Indicator to understand the 16 combinations of personality types and see how personality can cause conflict on the team
• Deal with conflict and difficult people on the team
• Create a healthy team and learn what to do with dysfunctional teams
• Understand the communication loop and how to avoid obstacles to effective communication
• Gain the skills needed to master active listening
• Conduct performance reviews, negotiate coaching plans with individual employees, and learn how to provide effective ongoing feedback
• How to set priorities effectively on your team and how to negotiate those priorities with management
• Plan and run effective team meetings
• Delegate effectively to both new and experienced employees
• Develop a stress management plan for you and your team

Who should Attend

New managers, new supervisors, associate project managers, project managers, IT project managers, project coordinators, project analysts, project leaders, senior project managers, team leaders, product managers, and program managers.