Troubleshooting and Maintaining Cisco IP Networks (TSHOOT) v1.0

Duration: 5 days

The TSHOOT course will be made available at the end of February, 2010. Students may register for this class in advance through authorized Cisco Learning Partners.

Course Content

Troubleshooting and Maintaining Cisco IP Networks (TSHOOT) v1.0 is an instructor-led training course that is presented by Cisco training partners to customers who use Cisco products. This five-day course is designed to help network professionals improve the skills and knowledge that they need to maintain their network and to diagnose and resolve network problems quickly and effectively. It also assists the network professional in preparing for Cisco CCNP® certification. This course is a component of the CCNP curriculum.

The course is designed to teach professionals who work in complex network environments the skills that they need to maintain their networks and to diagnose and resolve network problems quickly and effectively. The course will provide information about troubleshooting and maintaining particular technologies, as well as procedural and organizational aspects of the troubleshooting and maintenance process.

Course Objective

Upon completing this course, the student will be able to meet these overall objectives:

• Plan and document the most commonly performed maintenance functions in complex enterprise networks
• Develop a troubleshooting process to identify and resolve problems in complex enterprise networks
• Select tools that best support specific troubleshooting and maintenance processes in large, complex enterprise networks
• Practice maintenance procedures and fault resolution in switching-based environments
• Practice maintenance procedures and fault resolution in routing-based environments
• Practice maintenance procedures and fault resolution in a secure infrastructure
• Troubleshoot and maintain integrated, complex enterprise networks

Course Outline

• Module 0: Curriculum Overview
• Module 1: Planning Maintenance for Complex Networks
• Module 2: Selecting Maintenance and Troubleshooting Tools and Applications
• Module 3: Planning Troubleshooting Processes for Complex Enterprise Networks
• Module 4: Maintaining and Troubleshooting Campus Switching-Based Problems
• Module 5: Maintaining and Troubleshooting Routing Based Solutions
• Module 6: Maintaining and Troubleshooting Network Security Solutions
• Module 7: Maintaining and Troubleshooting Integrated, Complex Enterprise Networks
• E-Learning TSHOOT-01: Troubleshooting Performance Problems on Switches
• E-Learning TSHOOT-02: Troubleshooting Wireless Connectivity
• E-Learning TSHOOT-03: Troubleshooting Voice over IP
• E-Learning TSHOOT-04: Troubleshooting Video
• E-Learning TSHOOT-05: Troubleshooting Multicast
• E-Learning TSHOOT-06: Troubleshooting NAT and PAT
• E-Learning TSHOOT-07: Troubleshooting DHCP
• E-Learning TSHOOT-08: Troubleshooting IPv6, OSPFv3, and RIPng

Course Content

Channel Partner / Reseller, Customer, Employee

Prerequisites